Privacy Policy

Baknova Group ("Baknova", "we", "us" or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website at baknovagroup.com (the "Site") or otherwise interact with us in the course of our business activities. We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") where applicable, and equivalent national laws.

The data controller responsible for your personal data is Baknova Group, Geneva, Switzerland. Email: [email protected]

We may collect Identity Data (name, job title, company name), Contact Data (email address, telephone number, postal address), Communications Data (messages and enquiries sent via our contact form or email), Technical Data (IP address, browser type, time zone, operating system), Usage Data (pages visited, time spent, referring URLs), and Cookie Data. We do not collect special categories of personal data.

We collect data through direct interactions (contact form, email, phone), automated technologies (cookies, server logs), and third parties such as analytics providers and business partners in the ordinary course of commodity trading operations.

We use your personal data for the following purposes and on the following legal bases:

We may share your personal data with service providers acting as data processors, professional advisers (lawyers, bankers, auditors, insurers), regulatory and governmental authorities where required by law, and business transferees in connection with any merger or acquisition. We do not sell your personal data to third parties.

Baknova Group operates internationally. Your personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 3 years. Contractual and transaction records are retained for up to 10 years in accordance with applicable commercial and tax law.

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request that we restrict processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

For any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after any changes constitutes acceptance of the updated policy.